However, if the issue persists, try using other supported browsers. It could be that the one you're currently working on has a temporary issue with QuickBooks. If it succeeds, we'll have to go back to your regular browser and clear the cache to get rid of the accumulated site data. Clearing it will refresh the system, and you'll be able to work with clean trash. Once you're in, let's try to open the invoice and perform receive payment steps again to double-check it.
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